New service offering ensures the highest performance from our equipment

Kunststoffe und Nachhaltigkeit | 27. Juni 2023

As part of our 2023 service initiatives, W. MÜLLER USA, Inc. is proudly introducing comprehensive options that include: Spare Part Packages, Maintenance Contracts, Refurbishments, Retrofits and Lab Services. These service initiatives help support the blow molding industry further and pave the way for more accessible applications and solutions.

Spare Part Packages 
Spare part packages offer blow molding customers independence on long lead times and an opportunity to stay ahead of the supply chain issues and benefit from less unscheduled downtime.

Maintenance Contracts
Maintenance contracts provide customers with a choice between planned downtime vs. unplanned. In response to the perpetual labor issues facing many clients, these contracts help fill that gap. The maintenance contracts make budgeting easier and offer customers expert technical and emergency support as needed.

Refurbished equipment offers improved performance, efficiency and energy savings and also renews the company warranty as the customer will be awarded with an “As-New Performance” certificate.

W. MÜLLER also offers a retrofit service that will transform existing machinery from mono to multilayer application ready. 

The new offering has just started in the american market, but it will follow for the rest of the world!

Mario Jardin, new Director of Aftermarket and Service of W. MÜLLER USA, Inc.has initiated the program.

Mario joined the W. MÜLLER EBM technology team in July 2022 and has been using his extensive background and skills to develop and achieve W. MÜLLER’s 2023 Service Initiatives.

“Shout out to my Team! To develop this extensive program in such a short time span was only possible as I can rely on a fantastic Team in our Service Department,” states Mario.

Mario previously held positions in managing field service and after market activities for Kautex Machines. He is a Balthasar-Neumann-Technikum Trier, Fachschule für Technik (Engineering School) graduate and has worked for more than ten years in extrusion blow molding and other industries.

“These programs are born from the long-standing relationships we have built with our client base and our ability to consistently support their processing goals. We have a significant installed base in the Americas, and our service offering ensures them the highest performance from our equipment. If you are not taking care of your customers, your competitors will!”